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Power simple, omni-channel experiences

Learn how our communications customers are transforming customer relationships and driving innovation.

Deliver simple, digital experiences.

Create, integrate, and deploy seamless workflows, experiences, and integrations across channels.

Accelerate quote to order

Deliver accurate orders faster with guided-selling capabilities across channels and quote-to-order automation.

Drive revenue with predictive analytics

With AI-powered guidance integrated into workflows, you can accelerate the quote and sales process.

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How can Communications Cloud help my business?

Ensure effortless digital experiences and flawless orders for B2C, B2B, and wholesale with a catalog-driven, modular BSS that closely complies with telecom industry standards.

Enterprise Product Catalog

A unified catalog simplifies product management and order fulfillment.

Industries CPQ

Implement MACD processes, multisite quote and order capture, as well as in-flight changes.

B2B and B2C Order Management

Use an order management system that is catalog-driven to deliver perfect orders.

Digital Process Automation

Provide communications-specific workflows and automations.

Mobile Subscription Management

With preconfigured models, processes, and templates, B2C subscriber management is simplified.

Enterprise Sales Management

Preconfigured models, processes, and templates automate large B2B transaction quoting.

Average Improvements with Communications Cloud*

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Increase in order accuracy with Order Management
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Improvement in order cycle time with Industries CPQ
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Improvement in digital orders with Industries CPQ

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